yuk69 Privacy Policy

yuk69 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the yuk69 Platform at https://yuk69.cam (the "Platform"). This Privacy Policy sets out in clear terms what personal data we collect, the purposes for which it is processed, the legal basis on which we rely, how long we retain it, and the rights you hold as a data subject.

This Policy applies to all users of the yuk69 Platform, including registered account holders, visitors who browse without registering, and any individual whose personal data is otherwise submitted to us through the Platform or through communications with our support team. It covers data collected via the website, any associated mobile-optimized interfaces, email, live chat, and any other digital channel operated by yuk69.

By accessing or using the yuk69 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.

For the purposes of applicable data protection law, yuk69 acts as the data controller in respect of personal data collected through the Platform. As the data controller, yuk69 determines the purposes and means by which your personal data is processed.

All data-related inquiries, requests to exercise your data subject rights, and complaints regarding our data practices should be directed to:

yuk69 collects personal data in the categories described below. We collect only what is necessary for the purposes stated in this Policy and do not retain data beyond the periods set out in Section 9.

3.1 Identity & Contact Data

• Full legal name (as it appears on your national identity card, KTP, or passport).
• Date of birth (used to verify that you are 21 years of age or older).
• Registered email address and Indonesian mobile phone number.
• Residential address in Indonesia (city, province, postal code).
• Copies of identity documents submitted during KYC verification (KTP, passport, driving license, or equivalent).

3.2 Financial Data

• Indonesian bank account details (bank name, account number, account holder name) for BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, and other supported institutions.
• E-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Deposit and withdrawal transaction records, including amounts in IDR, timestamps, and payment method used.

3.3 Account & Gaming Data

• Username and encrypted password hash.
• Account registration date and last login timestamp.
• Full betting history across all products (sportsbook, live casino, slots, crash games, Keno, and togel (Indonesia's traditional numbers lottery) draws).
• Bonus and promotional activity records, including wagering requirement progress.
• Responsible gaming settings you have applied to your account (deposit limits, self-exclusion status, session reminders).

3.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser version.
• Pages visited, links clicked, session duration, and in-platform navigation paths.
• Referring URL (the website or search engine that directed you to the Platform).
• Cookie identifiers and session tokens (see Section 8).

3.5 Communications Data

• Contents of live chat sessions and email correspondence with our support team.
• Feedback, complaints, and dispute submissions.
• Records of marketing communications sent to you and your engagement with those communications (open rates, click-through rates).

yuk69 collects personal data through the following channels:

• Directly from you: when you complete the account registration form, submit KYC documents, make a deposit or withdrawal, contact our support team, or respond to a survey.
• Automatically via the Platform: when you visit or interact with any page on the yuk69 website, our servers and analytics tools automatically record technical and usage data including your IP address, device information, and browsing behavior on the Platform.
• From third-party payment processors: when you initiate a deposit or withdrawal, our payment service providers transmit confirmation data (transaction reference, status, amount) back to yuk69.
• From identity verification providers: when KYC verification is required, we may use a third-party identity verification service to cross-check the documents and data you submit against external databases.
• From fraud prevention and security services: we may receive risk signals and device fingerprint data from security partners to help identify fraudulent account activity.

yuk69 processes your personal data for the following purposes:

We do not use your personal data for any automated decision-making process that produces a legal or similarly significant effect on you without a human review stage being available upon request.

yuk69 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contract performance: Processing that is necessary to open your Account, execute deposits and withdrawals, and deliver the gambling services you have requested.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML), counter-terrorism financing (CTF), and age verification obligations.
• Legitimate interests: Processing carried out to protect the integrity of the Platform, detect and prevent fraud, ensure Platform security, and analyze aggregate usage data to improve our services — provided that our legitimate interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided clear and affirmative consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

yuk69 does not sell, rent, or trade your personal data. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary for each stated purpose:

• Payment processors: Indonesian bank transfer gateways and e-wallet processors (OVO, DANA, GoPay, ShopeePay, LinkAja) receive your financial identifiers solely to execute the deposit or withdrawal transaction you have initiated.
• Identity verification providers: Third-party KYC and age-verification services receive the identity documents and personal details you submit during the verification process. These providers are contractually bound to use the data only for identity verification and to delete it once verification is complete.
• Fraud prevention and security services: Risk management providers may receive technical and account data signals to help identify suspicious activity. No marketing or promotional use of this data is permitted by these providers.
• Game software providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive a pseudonymous player identifier and game session data necessary to deliver the game content and calculate outcomes. No identity or financial data is shared with game studios.
• Legal and regulatory authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts where we are required to do so by applicable law, a valid court order, or a lawful governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of substantially all of yuk69's assets, your personal data may be transferred as part of that transaction. You will be notified via email prior to any such transfer and will retain the right to request deletion of your data.

yuk69 uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate the Platform effectively and improve the user experience. The table below describes the categories of cookies we use:

You can manage your cookie preferences at any time through your browser's privacy settings. Please note that disabling strictly necessary cookies will impair core Platform functionality, including the ability to stay logged in to your Account. Disabling analytics or marketing cookies will not affect your ability to use any gambling feature on the Platform.

yuk69 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:

• Active account data: Retained for the full duration of your Account's active status, plus a minimum of 5 years following account closure, in compliance with anti-money laundering record-keeping requirements.
• KYC and identity documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction.
• Support and communications records: Retained for 3 years from the date of the interaction, or for as long as the related account remains active.
• Marketing consent records: Retained for 3 years from the date on which consent was recorded or last renewed.
• Technical and analytics data: Retained for up to 24 months in an aggregated or pseudonymized form.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymized. Data that has been anonymized (such that no individual can be re-identified from it) may be retained indefinitely for statistical and business analysis purposes.

As a data subject, you are entitled to exercise the following rights in respect of the personal data yuk69 holds about you. To submit a request, contact us at the email address provided in Section 15. We will acknowledge all requests within 48 hours and aim to resolve them within 14 business days.

• Right of Access: You may request a copy of the personal data we hold about you, along with information about the purposes of processing, the categories of data involved, and the recipients to whom it has been disclosed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed. Minor details such as contact email or phone number can be updated directly in your Account settings without needing to contact support.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing was unlawful. Note that certain data must be retained to meet legal obligations (e.g., AML record-keeping) and cannot be deleted on request during the mandatory retention period.
• Right to Restriction of Processing: You may request that we limit processing of your data in certain circumstances, for example while you contest the accuracy of the data or while we assess an objection you have raised.
• Right to Data Portability: Where processing is based on your consent or the performance of a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to processing based on yuk69's legitimate interests, including profiling carried out for marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

The yuk69 Platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21, you must not use the Platform or submit any personal data to yuk69.

If yuk69 becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated Account, void any balance held within it, and securely delete all related personal data without undue delay. If you believe a minor has registered an Account on yuk69, please notify us immediately at the contact address in Section 15.

yuk69 implements a layered security architecture to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Our security measures include, but are not limited to:

• Encryption in transit: All data transmitted between your browser or device and our servers is encrypted using TLS 1.2 or higher with 256-bit AES encryption.
• Encryption at rest: Sensitive personal data fields stored in our databases (including identity document references and financial identifiers) are encrypted at rest using industry-standard encryption algorithms.
• Password security: Account passwords are stored as salted cryptographic hashes. yuk69 never stores passwords in plain text and our staff cannot retrieve your password — only reset it through a verified process.
• Access controls: Internal access to personal data is restricted on a need-to-know basis through role-based access controls. All internal data access events are logged.
• Security monitoring: yuk69 operates 24/7 security monitoring to detect anomalous access patterns, brute-force attempts, and other indicators of compromise.
• Penetration testing: We conduct periodic security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no data transmission over the internet or method of electronic storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify affected players as promptly as practicable and take all necessary remediation steps.

yuk69 is an internationally operated platform. As a result, some of the personal data we collect may be processed on servers located outside of Indonesia. Where data is transferred internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in your jurisdiction.

Such safeguards may include contractual clauses that impose data protection obligations on the recipient, or the transfer may be to a jurisdiction that provides an adequate level of data protection as recognized by applicable international frameworks. If you would like further information about the specific safeguards we rely on for any particular international transfer, please contact us at the address in Section 15.

yuk69 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform functionality. When material changes are made, we will notify all registered account holders by email to their registered address at least 7 days before the changes take effect, and we will update the "Last Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how yuk69 protects your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of the updated terms. If you disagree with any changes, you may close your Account and request deletion of your data in accordance with Section 10.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how yuk69 has handled your personal data, please contact us through the following channel:

Our Indonesian-speaking support agents are available via live chat from 07:00 to 01:00 WIB (Western Indonesia Time, UTC+7) daily. For data protection matters requiring a written record, we recommend corresponding by email rather than live chat.

If you are not satisfied with our response to a complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction. For Indonesian residents, this may include filing a report with the relevant government technology and data authority as provided under applicable Indonesian law.

For details on responsible gaming tools available to you — including deposit limits, self-exclusion, and cooling-off periods — please visit our Responsible Gaming page. For general Platform questions, our FAQ page covers registration, payments, KYC, bonuses, and security in detail.